Mini Case Study Research Paper Example | Topics and Well Written Essays - 500 words

Mini Case Study - Research Paper ExampleThe specialist helps the clients to solve the particular problems by developing various techniques. indecision to the Store Manager The instal manager has been asked three brains by the performance improvement specialist to get proper information about the growing subprogram of returned merchandises in their electronic store. The first question was asked regarding the service facilities rendered to the customer during purchase of goods and it was found that the customer was not provided with adequate knowledge about the products. The second question was regarding the sales staff qualities in the store and it was found that the staffs lacked in skill and knowledge about the electronic products available in the store. The third question was asked to the store manager about the shuffling of the electronics products they are using in their retail outlet and it was observed that they deal with the poor quality products and not the renowned bran d available in the market. Thus, all these are the outcomes of various returned merchandises. Problem Fixation The term return merchandise is referred to the return of goods by the recipient to the supplier because of real problems within the products.